Frequently Asked Questions

Oriental Trade Ltd offers a wide range of Islamic products including prayer mats, hijabs, Umrah essentials, fragrances, and gifts. We also provide exclusive products from our own brands such as Oriental Trade, Yaser, and Yusra.

How long does delivery take?

UK delivery usually takes 2–3 working days via Royal Mail. Delivery times may vary during busy periods.

Yes, Royal Mail 24 delivery is available at checkout.

Please contact us as soon as possible after placing your order. We will do our best to assist before dispatch.

Once your order is dispatched, you will receive a tracking link via email.

Yes, we accept returns on eligible items in accordance with our returns policy.

Yes, we offer a mix of carefully sourced items and exclusive products under our own brands: Oriental Trade, Yaser, and Yusra.

We are based in Bradford, United Kingdom.

You can contact us via email at info@orientaltrade.co.uk